Security

Write to security@ekinox.io. It reaches the people who run this service, and nobody else.

Tell us, as far as you can:

• what you found, and why you think it is a security problem;
• where: the page or API address, and the time you saw it;
• how to reproduce it;
• how to reach you, if not by replying to your mail.

While you look into something, please use only your own account and keys, do not read or change anybody else's data, and do not degrade the service for others.

We acknowledge every report within 3 business days, and tell you whether we could reproduce it.

We keep you informed while we fix it, tell you when it is fixed, and credit you if you would like to be credited.

If an incident affects your subscription or your data, we email the address on your subscription without undue delay once we have confirmed it. The message says what happened, what it affected, what we have done, and what, if anything, you should do.

Keep that address current from your subscription page: it is the one we will use. What we record, and for how long, is on what we do with your data.